1. How do I get to Arenal?
You can arrive by bus (click the link to see how to get there from Palma Center). You can also drive, but keep in mind the traffic and finding parking in the area. We recommend to park around Son Veri Nou area.

2. How do I get to the boarding area?
Access is through the Arenal beach, right at the end of the beach, next to Club Nautico, look for our boarding office by the gates walking towards the sea.

3. Is it necessary to know how to swim?
NO

• Please arrive 15 minutes before the scheduled boarding time.
• The client will lose the right to any claim, return or reimbursement if they do not show up at the meeting point and at the time indicated on the day of the activity and when they voluntarily abandon the route once it has started.

All activities are shared.

• Forbidden to bring drinks on board.
• The routes and schedules of the activities may be affected for meteorological and/or technical reasons, or even be suspended, without the right to any compensation.

• The client can cancel his reservation up to 24 hours in advance.
• The routes and schedules of the activities may be affected for meteorological and/or technical reasons, or even be suspended, without the right to any compensation.
• The skipper of the boat will be the one who makes the decision to accept or reject the client for safety reasons in the activity (build/age, weather, disability or pregnancy).