1. How do I get to Arenal?

You can arrive by bus (click the link to see how to get there from Palma Center). You can also drive, but keep in mind the traffic and finding parking in the area. We recommend to park around Son Veri Nou area.

2. How do I get to the boarding area?

Access is through the Arenal beach, right at the end of the beach, next to Club Nautico, look for our boarding office by the gates walking towards the sea.

3. Where can I leave my belongings when I enter the activity?

We have lockers divided by activity in a private area of the port, our team will instruct you.

4. Do I need to know how to swim?

Yes, knowing how to swim is required for this activity.

5. I don’t know how to swim, what activity can I do?

If you like speed, we recommend the Speed Boat. But if you want something quieter, we invite you to our Boat Tour and Catamaran.

• Please arrive 15 minutes before the scheduled boarding time.
• The client will forfeit the right to any claim, refund, or reimbursement if they do not appear at the meeting point at the indicated time on the day of the activity, or if they voluntarily leave the route once it has begun.

All activities are shared.

• Backpacks, mobile phones, glasses, necklaces, earrings, bracelets, etc., are strictly prohibited on board this activity.
• Swimming skills are mandatory.
• Drinks are prohibited on board.
• The routes and schedules of the activities may be affected by weather and/or technical reasons, or even canceled, without any right to compensation.

• The client can cancel his reservation up to 24 hours in advance.
• The routes and schedules of the activities may be affected for meteorological and/or technical reasons, or even be suspended, without the right to any compensation.
• The skipper of the boat will be the one who makes the decision to accept or reject the client for safety reasons in the activity (build/age, weather, disability or pregnancy).