1. How do I get to Arenal?

You can arrive by bus (click the link to see how to get there from Palma Center). You can also drive, but keep in mind the traffic and finding parking in the area. We recommend to park around Son Veri Nou area.

2. How do I get to the boarding area?

Access is through the Arenal beach, right at the end of the beach, next to Club Nautico, look for our boarding office by the gates walking towards the sea.

3. Where can I leave my belongings when I enter the activity?

We have lockers divided by activity in a private area of the port, our team will instruct you.

4. Do I need to know how to swim?

You do not need to know how to swim for this activity.

• Please arrive 15 minutes before the scheduled boarding time.
• The client will lose the right to any claim, return or reimbursement if they do not show up at the meeting point and at the time indicated on the day of the activity and when they voluntarily abandon the route once it has started.

All activities are shared.

• In fast activities (speed boat) it is completely forbidden to board with backpacks, mobile phones, glasses, necklaces, earrings, bracelets, etc.
• Forbidden to bring drinks on board.
• The routes and schedules of the activities may be affected for meteorological and/or technical reasons, or even be suspended, without the right to any compensation.

• The client can cancel his reservation up to 24 hours in advance.
• The routes and schedules of the activities may be affected for
  meteorological and/or technical reasons, or even be suspended, without the right to any compensation.
• The skipper of the boat will be the one who makes the decision to accept or reject the client for safety reasons in the activity (build/age, weather, disability or pregnancy).